Los Angeles, CA

A Masterclass in Avoidance If you’re looking for an insurance agent who will avoid your lawful questions, reframe basic policy requests as “harassment,” and remain completely silent when asked to provide documentation tied to your own name, look no further than Stephan Buckley. In my experience: ✅ Requests for the underwriting file on a policy allegedly “cancelled” were met with redirection and prolonged silence. ✅ Citing California Insurance Code § 735 (which requires retention and access to records) resulted in no reply. ✅ Even after 30+ days, there’s been no response, no clarification, and no documentation—just total, unwavering silence. So if you want someone who can teach a graduate-level course in professional deflection and how to ignore statutory obligations without blinking—this is your guy. Five stars for the commitment to not saying a word. Just be sure you never need answers.

Title: I Quoted the Law — He Called It Harassment When I asked Stephan Buckley for a copy of the underwriting file tied to a life insurance policy in my name, he didn’t just ignore me — he accused me of harassment. All I did was send a lawful request, citing California Insurance Code § 735 (record retention) and § 781 (concealment of material facts) — codes that explicitly protect consumers and require agents like him to maintain and produce documentation. Instead of complying like a professional, Stephan chose to hide, deflect, and then label a paying customer’s lawful inquiry as “harassment.” That’s not just arrogance. That’s evasion disguised as victimhood. Let this be a warning to anyone trusting this man with your insurance policy: 📌 If something happens to you, and your loved ones ask questions, will they be treated the same way? 📌 Will the paper trail mysteriously vanish? 📌 Will they be gaslit into silence for daring to request what they have a legal right to see? This isn’t about customer service anymore — it’s about accountability. And he’s doing everything possible to avoid it.

Arrogant Evasion of Disclosure Laws Title: Think Twice Before Trusting Stephan With Your Life Policy My experience with Stephan Buckley has gone from disappointing to deeply concerning. After requesting the underwriting file for a life insurance policy tied to my name—a policy he claimed was canceled—Stephan responded with redirection, delay tactics, false claims of harrassment and silence. When pressed, he postured as if California Insurance Code § 735 (record retention) and § 781 (concealment of material facts) don’t apply to him—as if he’s somehow above state law simply because he runs a branch. Let me be clear: no agent is above those codes. I’ve since spoken with State Farm corporate. They openly contradicted Stephan’s claims and confirmed that branch agents are indeed responsible for record access and retention. His refusal to acknowledge this isn’t just negligence—it’s a calculated act of concealment. If you’re considering Stephan for your insurance needs, ask yourself: 📌 What happens if you ever need documentation or proof of what you were sold? 📌 What if your family needs clarity on a policy after you’re gone? This is someone who will dodge, stall, and posture instead of provide transparency. Proceed with caution.