Los Angeles, CA

Title: I Quoted the Law — He Called It Harassment When I asked Stephan Buckley for a copy of the underwriting file tied to a life insurance policy in my name, he didn’t just ignore me — he accused me of harassment. All I did was send a lawful request, citing California Insurance Code § 735 (record retention) and § 781 (concealment of material facts) — codes that explicitly protect consumers and require agents like him to maintain and produce documentation. Instead of complying like a professional, Stephan chose to hide, deflect, and then label a paying customer’s lawful inquiry as “harassment.” That’s not just arrogance. That’s evasion disguised as victimhood. Let this be a warning to anyone trusting this man with your insurance policy: 📌 If something happens to you, and your loved ones ask questions, will they be treated the same way? 📌 Will the paper trail mysteriously vanish? 📌 Will they be gaslit into silence for daring to request what they have a legal right to see? This isn’t about customer service anymore — it’s about accountability. And he’s doing everything possible to avoid it.

Arrogant Evasion of Disclosure Laws Title: Think Twice Before Trusting Stephan With Your Life Policy My experience with Stephan Buckley has gone from disappointing to deeply concerning. After requesting the underwriting file for a life insurance policy tied to my name—a policy he claimed was canceled—Stephan responded with redirection, delay tactics, false claims of harrassment and silence. When pressed, he postured as if California Insurance Code § 735 (record retention) and § 781 (concealment of material facts) don’t apply to him—as if he’s somehow above state law simply because he runs a branch. Let me be clear: no agent is above those codes. I’ve since spoken with State Farm corporate. They openly contradicted Stephan’s claims and confirmed that branch agents are indeed responsible for record access and retention. His refusal to acknowledge this isn’t just negligence—it’s a calculated act of concealment. If you’re considering Stephan for your insurance needs, ask yourself: 📌 What happens if you ever need documentation or proof of what you were sold? 📌 What if your family needs clarity on a policy after you’re gone? This is someone who will dodge, stall, and posture instead of provide transparency. Proceed with caution.

Title: 30 Days Later — Still No Response on ‘Cancelled’ Life Policy I’m writing this as a 30-day follow-up to my prior attempts to obtain underwriting documentation for a life insurance policy in my name, which Stephan Buckley previously claimed was canceled in July 2024. After taking his advice to “contact corporate,” I spoke directly with multiple State Farm representatives, all of whom confirmed that branch agents like Mr. Buckley are legally required to retain and provide access to underwriting records under California Insurance Code §§ 735 and 781. Despite this, Mr. Buckley has gone completely silent and refuses to disclose the underwriting file, beneficiary records, or proof of cancellation. This is no longer a matter of poor customer service — this is active concealment of material facts about a life insurance policy tied to my identity. If you’re a prospective client, especially inquiring about life insurance: 🚫 Ask yourself if you’re comfortable trusting someone who refuses to provide transparency about a policy tied to another person’s life. State Farm corporate will take this seriously when it’s brought before them by way of governing state bodies.